Terms of Service

You must be at least 18 and have legal capacity to enter a contract. You must be the parent or legal guardian of every child you add, or have that person's permission.

Children do not have accounts. There is one account per adult. Children use the app on your device, under your account and your supervision. You are responsible for everything done through your account, including by a child.

We sign you in with a link sent to your email address. There is no password. Anyone with access to your email can therefore access your account — keep it secure, and tell us at support@questaroo.ca if you believe someone else has used your account.

You give us an email address. For each child you give a first name or nickname and a grade level. We ask for nothing else about your child, and you should not enter anything else — see the Privacy Policy.

You photograph or upload a page of schoolwork. We send that image to our AI provider, which identifies the subject and skill and writes a new set of practice questions at a similar level. Your child answers them, we mark them automatically, and correct answers earn minutes of time in games inside the app.

The uploaded image is deleted as soon as the questions have been created, and on every failure path. We keep the questions, not the page.

Free. 3 scans in total (not per day), one child, and 4 of the 7 games. No card required, and it does not expire.

Pro. $8.99 CAD per month or $69.99 CAD per year. Up to 3 children, all games, and 5 scans per child per day. Prices are in Canadian dollars and include no taxes that may be added at checkout.

Trial. Pro starts with a 5-day free trial. We take your card details at sign-up but charge nothing during the trial. Unless you cancel before the trial ends, the subscription begins automatically and your card is charged.

Renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled. We will give you at least 30 days' notice by email before any price increase takes effect for you.

You can cancel at any time from your account, which opens our payment provider's billing portal. Cancellation takes effect at the end of the period you have already paid for; you keep Pro until then.

We do not give pro-rata refunds for partial periods, except where consumer law in your jurisdiction requires it, or where the service was substantially unavailable through our fault. If you think you have been charged in error, write to support@questaroo.ca and we will look at it properly.

Deleting your account cancels your subscription first. If that cancellation fails, we stop and tell you rather than delete an account that is still being billed.

Questions, answers and explanations are generated by an AI model from a photograph. This means:

• They can be wrong. A question may be mis-levelled, an answer may be incorrect, an explanation may be misleading.
• They can misread the page. We refuse to generate questions when the image is unclear, but a confident misreading is still possible.
• They are practice, not teaching. Questaroo is a supplement to schoolwork. It is not a tutor, not a curriculum, not an assessment, and not a substitute for a teacher.

Please review the questions your child is given, especially for younger children. We do not warrant that generated content is accurate, complete, or suitable for any particular educational purpose, and you should not rely on it for grading, placement or assessment.

You agree not to:

• Upload anything that is not a page of schoolwork — in particular no identity documents, medical or financial records, or images of people.
• Upload material you do not have the right to use, or that infringes anyone's copyright.
• Attempt to make the AI produce content unrelated to schoolwork, or to extract our prompts or system instructions.
• Probe, scan, or test the security of the service, or attempt to bypass rate limits, plan limits, or payment.
• Resell, sublicense, or provide the service to people outside your household.
• Use automated means to access the service, or to create accounts.

We may suspend or close an account that breaches these terms. Where the breach is not serious and can be fixed, we will normally warn you first.

The service is provided "as is". To the fullest extent permitted by law, we exclude all implied warranties, including merchantability, fitness for a particular purpose, and accuracy of generated content.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under the law that applies to you. Consumer protection law in your jurisdiction may give you rights these terms cannot take away.

Subject to that, our total liability to you for all claims in any 12-month period is limited to the greater of the amount you paid us in that period, or CAD $50. We are not liable for indirect or consequential loss, lost data, or educational outcomes.

You keep all rights in the images you upload. You grant us a limited licence to process an uploaded image solely to generate practice questions from it, for as long as it takes to do that — which is seconds. We do not use your uploads to train AI models, and our AI provider is engaged on terms that do not permit training on our customers' data.

The generated questions, the app, its design, code and name remain ours. You may use the questions for your own family's learning.

We do not promise uninterrupted service. We may change, suspend or withdraw features. If we make a change that materially reduces what a paid plan provides, we will tell you by email at least 30 days ahead and you may cancel and receive a refund of the unused portion.

We may update these terms. For material changes we will give at least 30 days' notice by email. Continuing to use the service after that means you accept the new terms; if you do not, you may cancel.

You may stop using the service and delete your account at any time from your account page. Deletion is immediate and permanent — see the Privacy Policy for exactly what is removed.

We may end this agreement on 30 days' notice, or immediately for a serious breach of section 7. If we end it without cause while you have paid for a period, we will refund the unused portion.

These terms are governed by the law of Alberta, Canada, and disputes will be heard by the courts of Alberta, Canada — except that if you are a consumer resident elsewhere, you keep the benefit of any mandatory protections and the right to bring proceedings in your own courts where the law gives you that right.

Please write to support@questaroo.ca before starting any formal proceedings. Most things can be sorted out by email.

Nicholas Crkvenjas, trading as Questaroo
5872 168 Ave NW, Edmonton, AB, Canada
support@questaroo.ca