Questions & answers

If yours isn't here, write to support@questaroo.ca and a person will reply.

How it works

What exactly does Questaroo do?
You photograph a page of your child's schoolwork. We read it, work out what skill it's practising, and write 6 brand-new questions on the same material at the same level. Your child answers them, we mark them instantly, and every correct answer earns minutes in a game inside the app.
Which subjects work?
Math, spelling, vocabulary, grammar, reading, science, social studies and world languages. You don't pick — we read the page and work it out, and you can correct us afterwards if we get it wrong.
Does it just copy the questions from the page?
No — that would be pointless. It writes new problems with different numbers and different details, testing the same skill. If your child memorised the answers on the worksheet, they'd still have to actually do these.
What if the photo is blurry?
We'd rather say "we couldn't read this" than guess. If the page is unclear, badly lit, or not schoolwork, you get a retake prompt with some tips — and that attempt doesn't count against your scans.
How long does it take?
About ten seconds from photo to questions.

Accuracy

Are the questions always right?
No, and we won't pretend otherwise. The questions are written by an AI reading a photograph, and it can get things wrong — a mis-levelled question, occasionally a wrong answer. Please look over the questions, especially for younger children. Questaroo is practice alongside school, not a replacement for a teacher.
My child typed the right answer and it was marked wrong.
Tell us and we'll fix it. We already accept a lot of variation — 0.5, .5 and 1/2 all count as the same number, and word answers ignore capitals, accents and punctuation. But spelling questions are strict on purpose: a spelling test where the misspelling passes isn't a spelling test.

Plans and payment

What do I get for free?
3 scans in total — not per day — one child, and 4 of the 20 games. No card needed, and it doesn't expire.
What does Pro cost?
$8.99 CAD a month or $69.99 CAD a year, after a 5-day free trial. That gets you up to 3 children, all 20 games, and 5 scans per child per day.
What happens when the trial ends?
Your subscription starts and your card is charged, unless you cancel first. Cancel any time from your account — you keep Pro until the end of the period you've paid for.
How do I cancel?
Account → Manage billing, which opens our payment provider's portal. No email required, no retention call. See the Terms for refunds.

Your child's privacy

What do you store about my child?
A nickname and a grade level. That's it. We never ask for a full name, birthday, school, address or photograph — and you shouldn't type them in either.
What happens to the photos I upload?
They're deleted within seconds, as soon as the questions have been written — and on every failure path too. We keep the questions, not the page.
Do you train AI on my child's work?
No. Your uploads aren't used to train models, and our AI provider is engaged on terms that don't permit it.
Does my child have their own account?
No. There's one adult account, and children play on your device under your supervision. They're never asked for personal information.
How do I delete everything?
Account → Delete my account. It removes your account, every child, all their questions, answers and banked minutes, permanently, and cancels any subscription first. You don't need to ask us. Full detail in the Privacy Policy.

Practical things

Is there an app to install?
Not yet — Questaroo runs in your browser. On a phone you can add it to your home screen and it behaves much like an app.
Does it block other apps or control screen time?
No, and it never will. Questaroo only manages time inside its own games. It doesn't touch your device settings or anything else your child uses.
Can I change how much game time an answer is worth?
Yes — that's yours to set, per child, from 1 to 10 minutes per correct answer, with a daily ceiling. Change it any time in the child's settings.
My child ran out of minutes mid-game.
That's how it's meant to work — the timer stops at zero. More schoolwork earns more minutes.

Still stuck? Email support@questaroo.ca. We aim to reply within a day.